Milverton Hotel

No network, or WiFi, iron or hair dryer. What was offered online wasn't provided

After a slight hiccup of not being able to get in.... (We had no code for the front door, or any communication there would be a code for the front door)...After calling the support number a few times finally got through and was given the entry code. Then we needed to guess what room we were staying in and the code for that door. Other people would have lost it by then but I rang back and was helped again. The room itself was just as described. Nice touch with the food left by the kettle. Shower was delightful. 10am check out was a bit early... Bit we were leaving before 10 so it didn't matter to us. But might to others. If your booking here. Make sure you have both codes before you arrive and everything will be fine.

Was very skeptical when booking the milverton hotel due to the reviews however on arrival the room was clean, tidy and very nice all together, in a nice area, close to the ethiad and coop live arena. There were a couple things such as a slightly broken lampshade and a stain on the blind however it didn’t effect anything was very comfortable, clean and convenient, wasn’t really any staff around but when calling reception they were very helpful. Would definitely recommend. Worth the price

I've seen the other reviews on this site and I have to say I don't know what people are talking about. It's clean and a great little place to stay. We'll definitely be staying again. Easy contactless entry with plenty of information on the messages

Don’t book. I cancelled a booking and they still took payment- via direct debit no less so if I hadn’t discovered the error I could have been paying monthly. No reason to do this. I was wary having read some poor reviews and descriptions about no staff. Makes the positive reviews feel a little odd.

I booked through Agoda, when i got there the guy at the desk had not received my booking, i had to hang around while he phoned his boss to get the room code, i had to take a picture of the guys phone as i received no text with the room details, the guy let me into the room, i thought oh the code operated door lock must be straight forward, what a laugh, i was not shown how to use the lock, i was not given instructions, i did not even get the text message, also the instruction on the photo i took was wrong, these door locks are impossible to figure out unless your shown, a black shiny keypad your supposed to see in a dark hallway, note the keypad does not light up unless you know which bit to touch, which is impossible as you cant see, i ended up locked outside my room on the phone to the owner, he was terrible, the first thing he said was you need to leave the room in 30 minutes, he was not bothered that i was locked out for half an hour, there was no reception around, the owner was hopeless and could not speak clear English, the room was also very dirty, i would advise everyone to avoid this sub standard unclean so called hotel.