I stayed here this weekend, drawn in by the hotel's breathtaking location—tucked inside a gorgeous park dotted with natural spring waters. The surroundings are absolutely stunning and full of potential. The rooms are individual houses scattered throughout the wooded landscape, giving a rare sense of privacy and immersion in nature. This place has everything it needs to be truly one of a kind. Unfortunately, the charm ends there. The rooms are in desperate need of maintenance. The decor is extremely basic, lacking any warmth or soul, which feels like a missed opportunity given the setting. The real letdown, however, was the service. With only one buggy available for check-in and check-out, we waited over 30 minutes just to have our luggage picked up. Some services are handled by an outsourced security company that has no training or aptitude for hospitality—an odd and disappointing choice. The bar, despite its prime setting, is devoid of atmosphere. The menu is barebones and uninspired, and overall, we felt more like intruders than welcome guests. With some real investment in hospitality training, room renovation, and a focus on guest experience, this place could be unforgettable. For now, it remains a stunning location weighed down by poor execution.
自動翻訳