Housekeeping is efficient, and our room was kept spotlessly clean. The range of bathroom toiletries are Eveleyn & Crabtree. They are a real treat to use. High quality linen, and towels provided are of exceptional quality. The design of the room is modern and carefully planned to make your stay comfortable. There is a vast choice of different types of food for breakfast including many health choices. Their food is world class. A well designed gym with high tech equipment, towels, and fresh water for guests. There are also washing machines at your disposal! Staff went out of their way to assist us. The staff at reception and room service are attentive and efficient too. We felt extremely safe, and they also had emergency drills of which the staff had to follow. It is my number 1 hotel to go to in Umhlanga.
翻訳
ホテルからの返信: Dear Megan We are truly heartened to receive your generous review of Hilton Garden Inn Umhlanga Arch. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Lovet RobinsonGeneral Manager
Miss T.
キングルーム(ソファーベッド付)
宿泊時期: 2024年12月
カップル・夫婦での旅行
13件の口コミ
10.0/10
とても素晴らしい
投稿日: 2025年1月28日
I recently stayed at the Hilton Garden Inn Umhlanga Arch and had a mostly positive experience. The location is fantastic, right in the heart of Umhlanga with easy access to everything. The room was lovely and super comfortable, which made for a relaxing stay.
The breakfast buffet was amazing,delicious and with plenty of options, which was a great way to start the day. However, the restaurant was way too hot. It felt like everyone was trying to grab a fan, and I honestly think they should either switch on the AC or find a better solution for cooling the space.
The pool was nice and well-maintained, and it’s heated, but honestly, it felt a bit strange to swim in a hot pool during summer. I think the heated pool would be much more enjoyable during the cooler months, like in winter. Another downside is that they close the pool way too early….7 pm is pretty unreasonable, especially in a place like Umhlanga where you want to enjoy the evenings.
Overall, it’s a good hotel with great amenities, but the restaurant temperature and early pool closure definitely need some attention.
翻訳
ホテルからの返信: Dear Miss TThank you for taking the time to share your recent experience at Hilton Garden Inn Umhlanga Arch and for giving us feedback. We hope to welcome you back to our hotel next time you will travel to Durban.Kind Regards,Lovet RobinsonGeneral Manager
Chris92
バリアフリー対応ルーム(キング)
宿泊時期: 2024年6月
一人旅
22件の口コミ
9.5/10
素晴らしい
投稿日: 2024年7月21日
This hotel still has a great reputation in the market. However, some of the service is lacking a little. My pants were not returned after laundry. However, they were quick to resolve the issue and sent my pants by express to my next destination in Cape Town. This is one of the best hotels Durban has to offer.
翻訳
ゲスト
キングルーム(ソファーベッド付)
宿泊時期: 2025年1月
カップル・夫婦での旅行
1件の口コミ
9.5/10
素晴らしい
投稿日: 2025年2月16日
The service was good, the food was good
翻訳
ホテルからの返信: Dear Valued Guest,Greetings from Hilton Garden Inn Umhlanga Arch.Thank you for the review.We are pleased to know that you had an enjoyable stay.We hope to welcome you back in the near future.Kind RegardsLovet RobinsonGeneral Manager
King korsah kofi II
バリアフリー対応ルーム(キング)
宿泊時期: 2024年1月
家族旅行
16件の口コミ
9.0/10
非常に良い
投稿日: 2024年2月3日
Coming from London to SA for the first time , I was a little worried about my safety. But this hotel has got a good sense of security and It’s a worth the price . They have nice and clean environments.
I recommend this to anyone who wants a comfortable stay but affordable.
翻訳
The Ropers
キングルーム(ソファーベッド付)
宿泊時期: 2023年12月
家族旅行
39件の口コミ
9.0/10
非常に良い
投稿日: 2024年1月29日
Great service and very helpful. Went out of their way to help with kids and cater for them. Location is above a BMW dealership and entrance was hard to find. Rooms can have complimentary toiletries and slippers. Just the little things missing. All in all a great stay.
翻訳
ゲスト
ファミリー スイート ベッド (複数台) コネクティングルーム
宿泊時期: 2024年5月
家族旅行
14件の口コミ
10.0/10
とても素晴らしい
投稿日: 2024年6月23日
A great hotel with a great breakfast buffet
翻訳
Sego Innocent Mokgothu
キングルーム(ソファーベッド付)
宿泊時期: 2023年6月
カップル・夫婦での旅行
13件の口コミ
10.0/10
とても素晴らしい
投稿日: 2023年8月8日
Amazing place
Top service
Worth another visit
Great for family, couples, business, caters for everyone
Close to the airport
Great quiet beach nearby
Friendly staff, all staff, security, cleaners, receptionists, barmen and women! Just great people and professional.
My to go to hotel in Durban
翻訳
Banks
キングルーム(ソファーベッド付)
宿泊時期: 2023年3月
カップル・夫婦での旅行
4件の口コミ
8.5/10
とても良い
投稿日: 2023年4月14日
Hilton is great staff are very helpful and do there job with a smile. Rooms are decent and views aren't so bad. Very close to malls and food places. Stayed a few times during ramadaan and found the hotel caters for muslim guests that are fasting which is great not forgetting the hotel is muslim friendly which means you can have some of the meat products without having to worry if it's halal or not. Will definitely return
翻訳
ゲスト
オーシャンビューツインルーム
宿泊時期: 2023年6月
友人との旅行
2件の口コミ
10.0/10
とても素晴らしい
投稿日: 2023年9月20日
Very clean, beautiful view, ideal location to beach and to the mall
翻訳
Alyson
キングルーム(ソファーベッド付)
宿泊時期: 2022年6月
一人旅
1件の口コミ
10.0/10
とても素晴らしい
投稿日: 2022年9月2日
Lovely hotel. Would definitely go back to say. Friendly staff and spacious room.